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Transform restaurant management with TouchBistro. iPad POS system for order taking, payment processing, and reporting.
Transform restaurant management with TouchBistro. iPad POS system for order taking, payment processing, and reporting.

TouchBistro

Transform restaurant management with TouchBistro. iPad POS system for order taking, payment processing, and reporting.

Disclaimer: This web page may contain affiliate links to partners of L2Business. As such we may receive a commission if you decide to purchase from one of them.

Please note that we've done our best to remain impartial and work to provide the best information for all.

Top 3 Features

1. iPad-based restaurant point-of-sale (POS) system for foodservice businesses. 

2. Table management, payment processing, and menu management tools. 

3. Inventory management, employee scheduling, and customer loyalty features.

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Software Subcategory

Software Description

The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.

Introduction


TouchBistro is an innovative restaurant point-of-sale (POS) system designed specifically for the foodservice industry. The platform offers a range of features to help restaurant owners and managers streamline their operations, improve customer service, and boost sales. In this review, we will explore the key features and benefits of TouchBistro and how it can help restaurant businesses run more efficiently.




Order Management


TouchBistro's order management system simplifies the ordering process for both front-of-house and kitchen staff. The platform allows servers to take orders directly on an iPad, making it easy to modify menu items and send orders to the kitchen instantly. TouchBistro also supports tableside ordering, enabling servers to spend more time interacting with guests and less time walking back and forth to the kitchen.




Menu Management


The platform offers extensive menu management features, allowing restaurant owners to create and customize their menus with ease. TouchBistro supports multiple menu categories, modifiers, and custom pricing, giving businesses the flexibility to create menus that cater to their unique offerings. Additionally, the platform allows users to schedule menu changes and promotions, ensuring that menus stay up-to-date and relevant.




Table Management


TouchBistro's table management features help restaurants efficiently manage their seating and reservations. The platform provides a visual floor plan, making it easy to track open, seated, and reserved tables in real-time. TouchBistro also supports table transfers and merging, enabling staff to accommodate customer requests and changes with ease.




Payment Processing


The platform integrates with various payment processors, giving restaurant owners the flexibility to choose the provider that best fits their needs. TouchBistro supports multiple payment methods, including credit cards, debit cards, mobile payments, and cash. The system also allows for split checks and custom tip options, ensuring a smooth payment experience for both customers and staff.




Inventory Management


TouchBistro offers inventory management features to help restaurant owners track their stock levels and monitor ingredient usage. The platform allows users to input and track inventory items, set low-stock alerts, and generate inventory reports. By providing insights into ingredient usage and waste, TouchBistro helps restaurants optimize their purchasing and reduce food costs.




Conclusion


TouchBistro is a comprehensive restaurant POS system that can help businesses in the foodservice industry streamline their operations and enhance their customer service. With its wide range of features, including order management, menu management, table management, payment processing, and inventory management, TouchBistro provides restaurant owners and managers with the tools they need to run their businesses efficiently. If you're looking for a restaurant-focused POS system, TouchBistro could be an excellent choice for your business.

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Active Pricing Plans

Front of House Solutions

Deliver the speed and quality of service that guests expect.


Point Of Sale

Our POS is easy to use, reliable, and fast. It comes with all of the features you need to increase profitability, improve the guest experience, and streamline operations.

  • Starting at $69/month


Payments

Get peace of mind with a payments solution that offers transparent terms and competitive rates. TouchBistro Payments is a one-box solution that fulfills all of your hardware, software, and support needs.

  • Requrest a quote from TouchBistro


Customer Facing Display

Improve the guest experience and reduce expensive errors by letting customers see and confirm orders before sending them to the kitchen.

  • Requrest a quote from TouchBistro

Contact TouchBistro for pricing

Back of House Solutions

Control costs and run your kitchen more efficiently.


Kitchen Display System

Streamline communication between FOH and BOH, improve order accuracy, and deliver a seamless guest experience with TouchBistro’s Kitchen Display System.

  • Starting at $19/month


Profit Management

Easily manage your inventory, track costs, automate key accounting processes, and maximize profitability, all in one place.

  • Starting at $330/month

Starting at $19/month or $300/month

Guest Engagement Solutions

Engage guests in-venue and online to keep them coming back for more.


Online Ordering

Keep 100% of the profits** on off-premise orders by letting diners order takeout and delivery directly from your restaurant.

  • Starting at $50/month


Reservations

Get more bookings, manage capacity, and delight guests with this complete reservation and guest management platform. Plus, no cover charges means you get a low, predictable bill - every month.

  • Starting at $229/month


Loyalty

Drive repeat business with a solution that helps you turn first-time visitors into regulars, and regulars into promoters.

  • Starting at $99/month


Marketing

Automate custom marketing campaigns and promotions so you can engage the right customers with the right message at the right time.

  • Starting $99/month


Gift Cards

Easily create and sell physical and digital gift cards with the help of templates and custom design options.

  • Starting at $25/month

Pricing varies by product

Main Features

Tableside Ordering

Menu Management

Inventory Management

Staff Management

Table Management

Payment Processing

Reporting & Analytics

Customer Relationship Management (Crm)

Integration With Other Software

Loyalty Program Management

Tableside Ordering

Provider Feature Description

The Tableside ordering feature in TouchBistro software allows servers to take orders directly at the table via a handheld device, such as an iPad. It streamlines the ordering process, eliminating the need for servers to manually write down orders or go back and forth to a stationary POS system. With this feature, servers can input orders directly into the system, send them to the kitchen instantly, and even split checks or apply discounts seamlessly, enhancing overall efficiency and customer satisfaction.

Menu Management

Provider Feature Description

The menu management feature in TouchBistro software simplifies the process of creating and maintaining menus for restaurants. With this feature, restaurant owners can easily customize menus, add or remove items, update prices, and create specials or limited-time offers. The menu management feature also allows for easy categorization of items, making it simple for staff to navigate and for customers to find what they are looking for. Additionally, the feature enables real-time syncing across multiple devices, ensuring that menus are always up to date.

Inventory Management

Provider Feature Description

The inventory management feature in TouchBistro software helps restaurants efficiently track and manage their inventory. It allows users to keep a real-time inventory count, update stock levels, and receive notifications when items are running low. The software also enables users to set par levels for items, track ingredient usage, and generate inventory reports for better decision-making. This feature helps restaurants prevent stockouts, reduce waste, and streamline their ordering process.

Staff Management

Provider Feature Description

The staff management feature in TouchBistro software enables restaurant owners or managers to efficiently manage their staff. It allows users to track employee schedules, hours worked, and payroll information. With this feature, users can create and manage employee profiles, assign roles and permissions, and handle shift assignments. Additionally, it provides tools for monitoring labor costs, ensuring compliance with labor laws, and generating detailed reports on staff performance.

Table Management

Provider Feature Description

The table management feature in TouchBistro software is designed to simplify and optimize restaurant operations. With this feature, restaurant staff can easily view and manage table availability, reservations, and seating arrangements. It allows for quick and intuitive table assignments and tracking, making it easier to optimize seating and maximize efficiency. Additionally, the table management feature provides a visual representation of the restaurant floor plan, showing table statuses and occupancy in real-time to help staff manage and serve customers effectively.

Payment Processing

Provider Feature Description

The payment processing feature in TouchBistro software is a seamless and secure way to accept payments from customers. With this feature, users can easily process transactions, split bills, apply discounts or gratuities, and accept various payment methods like credit cards or mobile payments. TouchBistro also integrates with popular payment processors, ensuring a smooth and reliable payment experience for both the user and the customer.

Reporting & Analytics

Provider Feature Description

The reporting and analytics feature in TouchBistro software provides comprehensive insights into the performance of your restaurant. It allows you to track key metrics such as sales, menu item popularity, server performance, and more. With the ability to generate customizable reports in real-time, TouchBistro enables you to make data-driven decisions to optimize your business operations and improve profitability.

Customer Relationship Management (Crm)

Provider Feature Description

The customer relationship management (CRM) feature in TouchBistro software allows restaurants to effectively manage their customer data and improve customer relationships. With this feature, users can capture and store customer information, such as contact details and ordering preferences, and track their interactions and order history. TouchBistro's CRM feature also enables targeted marketing efforts by allowing users to send personalized promotions and loyalty rewards to customers, enhancing customer engagement and satisfaction.

Integration With Other Software

Provider Feature Description

TouchBistro software offers seamless integration with various other software and platforms, streamlining workflows for restaurant owners and staff. This integration feature enables easy synchronization of data between TouchBistro and popular tools and systems used in the hospitality industry. It allows for smooth communication with payment processors, accounting software, and online ordering platforms. With this feature, restaurant owners can efficiently manage their operations, streamline processes, and improve efficiency through the seamless flow of information across different software applications.

Loyalty Program Management

Provider Feature Description

The loyalty program management feature in TouchBistro software is a powerful tool that enables restaurants to create and manage customer loyalty programs. This feature allows restaurants to easily set up and customize their loyalty programs, including point-based systems or rewards based on customer spend. It also includes features like tracking customer purchases, issuing rewards, and sending targeted promotions to loyal customers. With this feature, restaurants can enhance customer loyalty and increase repeat business.

How These Features Solve Your Problems

Connect with Software Providers: Ask & Upvote!

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Company Information

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Customer Ratings

Usability

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Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.

Functionality
and Features

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Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.

Performance
and Reliability

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Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.

Customer Support
and Service

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Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.

Value for Money

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Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.

Customer Reviews

Software Security Features

Software Integrations

Seamless Connections: Unleash the Power of Integrations

Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.

 

Here, you can find a comprehensive list of software that integrates with this software, allowing you to:

  • Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.

  • Boost productivity: Automate tasks and save valuable time by letting your software work together.

  • Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.

Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.


Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.

Customer Support & Implementation

Software Deployment

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Deployment options:

  • On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.

  • Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.

  • SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.

  • Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.

Device Compatibility

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Device Compatability:

  • Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.

  • Mobile: This means that the software is compatible with mobile devices running iOS or Android.

  • Tablet: This means that the software is compatible with tablet devices running iOS or Android.

  • Web: This means that the software can be accessed through a web browser.

Customer Support Options

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Self-service support

  • Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.

  • Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.

  • Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.

Reactive support

  • Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.

  • Phone Support: Customers can call a toll-free number to speak directly with a support representative.

  • Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.

Proactive support

  • In-app Help: Contextual help and support options embedded directly within the software application.

  • Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.

  • Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.

Escalated support

  • Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.

  • On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.

  • SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.

Manuals & Resources

Awards & Achievements

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Testimonials & Case Studies

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Blog Integration

The provider has not yet listed their blog for integration with the L2Business Platform.

Getting Started Reminder Series!

The "Getting Started Reminder Series" is a 12 week program where we will take your first steps with you as needed to get your business started. This program reviews the critical business departments and gives you the prompts required to fully flesh out your plans.

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