
Thryv
Empower small businesses with Thryv. Business management platform for CRM, appointments, invoicing, and online presence.
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Top 3 Features
All-in-one business management software for small businesses.
CRM, appointment scheduling, invoicing, and marketing automation features.
Mobile app, customizable templates, and integrations with popular business tools.


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Software Category
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Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
Thryv is an all-in-one business management software designed to help small business owners streamline their operations, automate tasks, and improve customer relations. The platform offers a range of features, including CRM, appointment scheduling, invoicing, and marketing automation. In this review, we will explore the key features and benefits of Thryv and how it can assist small business owners in managing and growing their businesses.
Customer Relationship Management (CRM)
Thryv's CRM system allows businesses to manage and organize their contacts, track customer interactions, and maintain a detailed history of client communications. The CRM provides a centralized location for all customer information, making it easy for business owners to access and update client data.
Appointment Scheduling
Thryv's appointment scheduling feature enables businesses to automate the booking process, allowing clients to schedule appointments online. The platform integrates with popular calendar applications, such as Google Calendar and Outlook, ensuring that business owners and staff are always up to date on their schedules.
Invoicing and Payment Processing
With Thryv, businesses can create and send professional invoices, track payments, and manage their finances with ease. The platform supports online payments, allowing clients to pay their invoices securely and conveniently.
Marketing Automation
Thryv's marketing automation tools help businesses to generate leads, nurture customer relationships, and drive sales. The platform offers features such as email marketing, social media management, and reputation management, allowing businesses to create and execute targeted marketing campaigns.
Reporting and Analytics
Thryv provides a range of reporting and analytics tools that enable businesses to monitor their performance and make data-driven decisions. Users can access insights on customer engagement, revenue, and marketing effectiveness, helping them to identify areas for improvement and optimize their operations.
Conclusion
Thryv is a comprehensive business management solution that can significantly improve the efficiency of small businesses. With its wide range of features, including CRM, appointment scheduling, invoicing, and marketing automation, Thryv provides business owners with the tools they need to manage and grow their businesses effectively. If you're a small business owner looking for an all-in-one solution to streamline your operations and improve customer relations, Thryv could be an excellent choice for you.
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Active Pricing Plans
Thryv Business Center - Professional
Includes:
CRM
Calendar & Appointments
Secure Client Portal
Estimates & Invoices
Payment Processing
Local Online Listings
Social Media Management (12 posts/month)
50 GB File Storage
Professional Website (Up to 15 pages)
Email & SMS Marketing Messages (Up to 10,000 messages)
$349/month per location
Thryv Business Center - Unlimited
Includes:
CRM
Calendar & Appointments
Secure Client Portal
Estimates & Invoices
Payment Processing
Local Online Listings
Social Media Management (12 posts/month)
Unlimited File Storage
Professional Website (Up to 15 pages)
Email & SMS Marketing Messages (Unlimited)
$499/month per location
Main Features
Online Appointment Scheduling
Crm (Customer Relationship Management)
Contact Management
Invoicing & Payment Processing
Email Marketing
Social Media Management
Reputation Management
Online Reviews
Website Builder
Project Management
Reporting & Analytics
Online Appointment Scheduling
Provider Feature Description
Thryv's online appointment scheduling feature enables businesses to effortlessly manage and book appointments with their clients online. It provides a user-friendly interface that allows clients to view available time slots and book appointments at their convenience. It also provides automated reminders and notifications to help clients and businesses stay on top of their scheduled appointments. Overall, Thryv's online appointment scheduling feature streamlines the booking process and helps businesses save time and improve customer satisfaction.
Crm (Customer Relationship Management)
Provider Feature Description
The CRM feature in Thryv software empowers businesses to effectively manage their customer relationships. With this feature, users can store and organize customer contact details, communication history, and notes, making it easy to keep track of interactions. Additionally, the CRM feature in Thryv allows users to automate various tasks, such as sending personalized emails or text reminders, enhancing customer engagement and improving overall efficiency.
Contact Management
Provider Feature Description
The contact management feature in Thryv is a comprehensive tool that allows users to organize and maintain their contacts effectively. Users can create and store contact profiles with essential information such as name, email, phone number, and address. Additionally, users can track communication history, schedule appointments, set reminders, and categorize contacts into customizable groups or tags. The contact management feature in Thryv streamlines client interactions and facilitates efficient communication and engagement.
Invoicing & Payment Processing
Provider Feature Description
Thryv's invoicing and payment processing feature streamlines the entire billing process for businesses. It enables users to create and send professional invoices to clients and then easily track payment status. Additionally, Thryv offers various payment options, including credit card processing and online payment gateways, making it convenient for clients to make payments. The software also allows users to set up recurring invoices for regular customers, helping to automate the invoicing process.
Email Marketing
Provider Feature Description
Thryv software includes an email marketing feature that helps businesses efficiently communicate with their customers. With this feature, users can create and send customized email campaigns to their audience. It offers email templates, segmentation options, and automation capabilities, allowing users to personalize their messages and target specific customer groups. Thryv's email marketing feature also provides analytics and reporting, enabling users to track the success of their campaigns and make data-driven decisions to improve their overall email marketing strategy.
Social Media Management
Provider Feature Description
Thryv's social media management feature streamlines the process of managing and scheduling social media posts across multiple platforms. With this feature, users can create, schedule, and publish posts in advance, saving time and effort. It also offers tools for monitoring engagement and interactions on social media channels, facilitating efficient community management and helping businesses stay connected with their audience.
Reputation Management
Provider Feature Description
The reputation management feature in Thryv software helps businesses maintain and enhance their online reputation. It allows users to monitor and respond to customer reviews and feedback from various online platforms, such as Google, Yelp, and Facebook, all from one central dashboard. Users can easily track and manage their online reputation, ensuring that they stay informed and can address any negative feedback promptly. Additionally, Thryv's reputation management feature also provides helpful insights and analytics to help businesses understand their online reputation and make informed decisions.
Online Reviews
Provider Feature Description
Thryv software includes an online reviews feature that helps businesses manage and enhance their online reputation. This feature allows businesses to request reviews from their customers and streamline the process of collecting feedback. Users can monitor their online reviews across different platforms, respond to reviews, and leverage positive feedback to boost their reputation. With this feature, businesses can actively engage with customers, address concerns, and generate more positive reviews to drive growth.
Website Builder
Provider Feature Description
The website builder feature in Thryv software allows users to create and customize their own professional websites without any coding knowledge. With a vast array of templates and drag-and-drop functionality, users can easily design their website, add pages, content, and images, and customize the look and feel. The website builder also includes various features like mobile optimization, contact forms, social media integration, and SEO tools to ensure the website is visually appealing, functional, and easily discoverable by search engines.
Project Management
Provider Feature Description
Thryv's project management feature helps users streamline their workflow and efficiently manage projects. It offers a centralized platform where users can create and assign tasks, set deadlines, and track progress. With Thryv, users can easily communicate with team members, share files, and collaborate on projects. Additionally, Thryv provides customizable templates and automation tools to improve efficiency and ensure smooth project execution.
Reporting & Analytics
Provider Feature Description
Thryv's reporting and analytics feature provides businesses with valuable insights into their performance. It allows users to generate reports on key metrics such as sales, customer engagement, and marketing effectiveness. These reports can be customized to meet specific needs and provide a comprehensive overview of business performance, helping users make data-driven decisions. The analytics feature also offers visual representations of data through charts and graphs, making it easier to understand and analyze important information.
How These Features Solve Your Problems
Connect with Software Providers: Ask & Upvote!
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
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Testimonials & Case Studies
This feature is in development and we hope to share it soon!
Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.