
ShipStation
Manage orders & shipping with ShipStation. Multichannel order management & shipping software for eCommerce fulfillment.
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Top 3 Features
E-commerce shipping software for order management and fulfillment.
Batch label printing, rate comparison, and shipping automation tools.
Integration with popular e-commerce platforms, carriers, and marketplaces.


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Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
ShipStation is a powerful, cloud-based shipping software designed to help eCommerce businesses streamline their order fulfillment process, save time, and reduce shipping costs. With integration capabilities for popular eCommerce platforms, marketplaces, and carriers, ShipStation offers a comprehensive set of features that cater to businesses of all sizes. In this review, we will discuss the key features and benefits of ShipStation and how it can enhance your shipping operations.
Centralized Order Management
Order Import and Sync
ShipStation allows businesses to import and sync orders from various eCommerce platforms and marketplaces, such as Shopify, WooCommerce, Amazon, and eBay. This centralization helps businesses manage their shipping operations more efficiently and stay organized.
Multi-Carrier Shipping
ShipStation supports numerous carriers, including USPS, UPS, FedEx, and DHL, providing businesses with the flexibility to choose the best carrier for each shipment. This versatility helps businesses meet their customers' shipping preferences and ensures a seamless delivery experience.
Shipping Rate Comparison and Label Creation
Real-Time Shipping Rates
ShipStation enables users to access real-time shipping rates from multiple carriers, allowing them to compare prices and find the most cost-effective shipping option for their needs. This feature helps businesses save money on shipping and offer competitive rates to their customers.
Label Creation and Printing
With ShipStation, businesses can quickly create and print shipping labels for various carriers. The platform supports multiple label formats, ensuring compatibility with different types of printers. This simplifies the shipping process and ensures accurate labeling of packages.
Shipping Automation and Customization
Shipping Automation Rules
ShipStation offers customizable shipping automation rules that enable businesses to automatically apply shipping preferences, such as carriers, services, and package types, based on specific order criteria. This feature streamlines the shipping process, saves time, and reduces the risk of errors.
Customizable Packing Slips and Labels
ShipStation allows businesses to customize their packing slips and shipping labels, adding branding elements and ensuring a professional appearance. This feature helps enhance brand visibility and create a cohesive customer experience.
Tracking and Customer Communication
Shipment Tracking
ShipStation automatically tracks shipments, providing real-time updates on the status of each package. This allows businesses to monitor their shipments and address any potential issues or delays proactively.
Automated Customer Notifications
With ShipStation, businesses can send automated email notifications to customers, keeping them informed about the status of their orders. This feature improves customer satisfaction and reduces the number of inquiries regarding order status.
Conclusion
ShipStation is a comprehensive shipping solution that streamlines shipping operations, saves time, and reduces costs for eCommerce businesses of all sizes. Its robust set of features, including centralized order management, multi-carrier support, real-time shipping rates, label creation, shipping automation, and tracking, make it an ideal choice for businesses looking to optimize their shipping processes. By incorporating ShipStation into your workflow, you can enhance your shipping operations and focus on growing your business.
Product Video
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Active Pricing Plans
Starter
Features include:
Up to 50 shipments per month
1 user
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
$9.99/month
Bronze
Features include:
Up to 500 shipments per month
1 user
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
$29.99/month
Silver
Features include:
Up to 1,000 shipments per month
1 user
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
Customizable packing slips
$59.99/month
Gold
Features include:
Up to 2,000 shipments per month
3 users
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
Customizable packing slips
Product Bundles
$99.99/month
Platinum
Features include:
Up to 5,000 shipments per month
5 users
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
Customizable packing slips
Product Bundles
Phone support, 8am-8pm M-F, CT
$149.99/month
Enterprise
Features include:
Up to 7,500 shipments per month
10 users
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
Customizable packing slips
Product Bundles
Phone support, 8am-8pm M-F, CT
$229.99/month
High-Volume
Features include:
Unlimited shipments
15 users
*Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
**Subscription fees include access to ShipStation’s default discounted shipping rates. Accessing individual carrier accounts through ShipStation will incur an additional monthly fee.
Chat, email, & community forum support, 24/7
Access to 300+ integrations
Branded tracking, labels, and more
Customizable packing slips
Product Bundles
Phone support, 8am-8pm M-F, CT
Shipping Strategies, Order Splitting, Cubiscan & ODBC
Contact ShipStation for pricing quote
Main Features
Order Management
Shipping Label Creation
Batch Processing
Order Tracking
Inventory Management
Customer Communication
Insights & Reports
Integration With Multiple Marketplaces & Carriers
Automation Rules
Branded Packing Slips & Shipping Labels
Order Management
Provider Feature Description
The order management feature in ShipStation simplifies and streamlines the process of managing orders for e-commerce businesses. With this feature, users can seamlessly import and organize orders from multiple sales channels into one central dashboard. Key functionalities include automatic order syncing, bulk editing, and customizable order views. ShipStation also offers advanced features like split orders and backorder management to efficiently handle various order scenarios. This feature helps businesses save time and ensure accurate order fulfillment.
Shipping Label Creation
Provider Feature Description
The shipping label creation feature in ShipStation simplifies the process of generating shipping labels for your orders. It allows you to easily import orders from various e-commerce platforms, select your preferred carriers, and create labels with just a few clicks. You can also customize labels with your branding and shipping preferences. ShipStation streamlines the workflow by automatically populating shipment details and providing real-time shipping rates.
Batch Processing
Provider Feature Description
The batch processing feature in ShipStation simplifies and streamlines the shipping process for users. With this feature, users can select and process multiple orders simultaneously, saving time and effort. It allows for bulk actions such as printing labels, generating packing slips, and updating order statuses, all in one go. This feature greatly enhances efficiency and productivity, particularly for businesses dealing with high order volumes.
Order Tracking
Provider Feature Description
The order tracking feature in ShipStation provides users with real-time visibility into their shipments. It allows users to easily track and monitor the status of their orders from multiple carriers and marketplaces all in one place. Users can view tracking information, including carrier updates and delivery confirmations, and receive notifications for any changes or delays. This feature helps streamline the shipping process and ensures accurate and timely delivery.
Inventory Management
Provider Feature Description
The inventory management feature in ShipStation allows users to keep track of their inventory levels and make more informed decisions when it comes to order fulfillment. It provides real-time updates on stock levels, allowing users to avoid overselling products. Users can set low-stock alerts and create product bundles or variations. The feature also facilitates bulk updates for inventory levels, making it easy to manage large inventories efficiently.
Customer Communication
Provider Feature Description
The customer communication feature in ShipStation streamlines and simplifies communication with customers. Users can easily send automated email notifications to customers regarding order updates, shipping status, and tracking information. Additionally, ShipStation allows users to customize these email templates, ensuring a personalized touch. This feature helps users maintain transparency and keeps customers informed throughout the entire shipping process.
Insights & Reports
Provider Feature Description
The insight feature feature in ShipStation provides users with valuable insights into their shipping operations. Users can access robust reports that provide data on shipping costs, sales trends, order volume, and more. These reports help users analyze their shipping performance and make data-driven decisions to optimize their processes. Additionally, the analytics feature allows users to track key metrics and monitor shipping KPIs to evaluate performance and identify areas for improvement.
Integration With Multiple Marketplaces & Carriers
Provider Feature Description
The integration with multiple marketplaces and carriers feature in ShipStation allows users to connect and manage orders from different online marketplaces, such as Amazon, eBay, Shopify, and more, all in one place. This feature also allows users to seamlessly integrate with multiple shipping carriers, such as USPS, UPS, FedEx, and DHL, simplifying the shipping process and saving users time and effort. With this feature, users can easily import orders, compare shipping rates, generate shipping labels, and track shipments across different marketplaces and carriers.
Automation Rules
Provider Feature Description
The automation rules in ShipStation allows users to create customizable rules to automate various tasks and streamline their shipping process. These rules can be set up based on specific criteria, such as order attributes, shipping carriers, or order values. Once defined, the automation rules automatically trigger actions like assigning shipping methods, setting package dimensions, or applying specific tags to orders. This feature saves time and effort by eliminating manual tasks and ensuring consistent and efficient shipping workflows.
Branded Packing Slips & Shipping Labels
Provider Feature Description
The branded packing slips and shipping labels feature in ShipStation allows users to customize and add their own branding elements to their packing slips and shipping labels. This feature enables users to create a professional and consistent look for their shipping documents, featuring their company logo, contact information, and any other key branding elements. By personalizing these documents, users can enhance their brand image and create a more cohesive customer experience.
How These Features Solve Your Problems
Connect with Software Providers: Ask & Upvote!
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Ask & Discuss:
Voting System:
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Downvoting can help remove irrelevant or duplicate questions.
Open Forum:
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
This feature is in development and we hope to share it soon!
Testimonials & Case Studies
This feature is in development and we hope to share it soon!
Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.