
Lightspeed
Accelerate retail & restaurant success with Lightspeed. Cloud-based POS, eCommerce, and inventory management solutions.
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Top 3 Features
1. Cloud-based point-of-sale (POS) and e-commerce platform for retailers and restaurants.
2. Inventory management, sales analytics, and employee management features.
3. Integration with popular payment processors and third-party apps.


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Software Category
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Software Subcategory
Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
In today's competitive business landscape, having an all-in-one POS and eCommerce solution is essential for streamlining operations and delivering a seamless customer experience. Lightspeed, a powerful and feature-rich platform, offers a wide range of tools and features designed to help businesses of all sizes manage their sales, inventory, and customer relationships. In this review, we will explore the key features and benefits of Lightspeed, showcasing how it can revolutionize your business and support your growth.
POS and Sales Management
Robust Point-of-Sale System
Lightspeed features a robust and user-friendly point-of-sale (POS) system, allowing businesses to efficiently manage sales, process transactions, and track inventory. With its intuitive interface and customizable settings, Lightspeed ensures that users can effectively handle sales transactions, apply discounts, and manage customer information, resulting in a smoother and more efficient sales process.
In 2021, Lightspeed acquired Vend, now called Lightspeed Retail (Series X). Read more about the merge here.
Omnichannel Sales Management
Lightspeed offers omnichannel sales management capabilities, enabling businesses to effectively manage their sales across multiple channels, such as brick-and-mortar stores, online stores, and marketplaces. With its seamless integration and centralized inventory management, Lightspeed ensures that businesses can easily track and manage sales data, monitor stock levels, and maintain accurate records, regardless of the sales channel.
Inventory and Customer Relationship Management
Comprehensive Inventory Management
Lightspeed features comprehensive inventory management tools, allowing businesses to effectively manage their stock levels, track product performance, and optimize their inventory strategy. With its advanced reporting features and real-time inventory tracking, Lightspeed ensures that users can make data-driven decisions to maximize sales, minimize stockouts, and reduce carrying costs.
Customer Relationship Management (CRM) Features
Lightspeed offers built-in customer relationship management (CRM) features, enabling businesses to efficiently manage their customer interactions and build lasting relationships. With its customer database, loyalty program integration, and marketing tools, Lightspeed ensures that businesses can effectively engage with their customers, personalize their experiences, and drive customer retention and loyalty.
eCommerce and Integrations
Powerful eCommerce Platform
Lightspeed features a powerful eCommerce platform, allowing businesses to quickly and easily create fully-customizable online stores that align with their brand identity and cater to their target audience. With its responsive templates, extensive customization options, and built-in SEO tools, Lightspeed ensures that users can create visually appealing and high-performing online stores that drive sales and growth.
Seamless Integrations with Popular Tools
Lightspeed offers seamless integrations with popular business tools and platforms, ensuring that users can efficiently streamline their operations and manage their businesses more effectively. With its integration capabilities, Lightspeed enables users to connect their POS and eCommerce systems with tools such as accounting software, payment gateways, marketing platforms, and more, resulting in a more cohesive and efficient business ecosystem.
Conclusion
Lightspeed is an all-in-one POS and eCommerce solution designed to revolutionize your business and support your growth. With its robust point-of-sale system, omnichannel sales management, comprehensive inventory management, CRM features, powerful eCommerce platform, and seamless integrations, Lightspeed is an invaluable resource for businesses looking to streamline their operations and deliver a seamless customer experience. Discover the transformative potential of Lightspeed and elevate your business to new heights by incorporating this powerful solution into your operations.
Product Video
Product Screenshots
Active Pricing Plans
Retail Pricing
Whether you're stationing your POS on the counter or walking around with an iPad, Lightspeed will help you find the right retail hardware setup. Your perfect wireless experience awaits.
Retail has 4 plans:
Lean
For your essential business needs.
Starting at $89/month
Standard (Recommended)
Ideal for omnichannel businesses.
Starting at $149/month
Advanced
More tools for businesses looking to go further.
Starting at $269/month
Enterprise
High volume merchants and large businesses.
Contact Lightspeed for custom quote
Listed prices are for 1 location and 1 register. Final prices are determined by number of locations and registers.
Starting at $89/month
eCommerce Pricing
Sell online with a one-stop eCom platform built to grow your business.
eCommerce has 4 plans:
Free
Easy online store to launch your business for free
$0/month
Venture
Everything in Free, plus:
100 products
Sell on Instagram and Facebook
Sell egoods
Mobile store management app
Live Chat Support
Automated taxes
Google Shopping
Access to App Market
Automated tax calculations
Discount coupons
Customize checkout
$19/month
Business (Recommended)
Everything in Venture, plus:
2500 products
Sell on Amazon and eBay
Sell subscriptions
Staff accounts (2)
Phone Support
Automated abandoned cart saver
Wholesale prices
Multi-lingual store
$39/month
Unlimited
Everything in Business, plus:
Unlimited products
Sell via branded mobile app
Sell in-person (POS integration)
Unlimited Staff accounts
Priority Support
$99/month
Starting at $0/month
Restaurant Pricing
Powering the world's best restaurants—40% faster than other leading POS systems
Customizable experience
Best-in-class insights
Offline mode
24/7 support
Restaurant pricing has 4 plans:
Starter
Simplify your daily operations.
$69/month
Essential (Recommended)
Exceed guest expectations.
$189/month
Premium
Connect all of your departments.
$399/month
Enterprise
Customize your plan to power your business.
Contact Lightspeed for a custom quote
Starting at $69/month
Golf Pricing
Get full control over your plan with a custom solution that meets your exact needs and budget.
Lightspeed Golf always includes:
Tee-Sheet
Promotional Engine
Event Management
Players Database
Business Intelligence Lite
Dynamic Pricing
Online Booking
SMS Marketing
Free Live Support
Monthly Updates
Visit Lightspeed for your personalized quote.
Contact Lightspeed for personalized quote
Main Features
Point Of Sale System
Inventory Management
Ecommerce Platform
Customer Management
Point Of Sale System
Provider Feature Description
The Point of Sale (POS) system feature in Lightspeed software streamlines the sales process for businesses. It allows users to manage and track sales transactions, process payments, and generate receipts all in one place. With Lightspeed's POS system, users can easily add products to a purchase, calculate taxes, apply discounts, and accept various payment methods. This feature helps businesses efficiently process sales and provide a smooth checkout experience for customers.
Inventory Management
Provider Feature Description
The inventory management feature in Lightspeed software is comprehensive and easy to use. It allows users to efficiently track and manage their inventory. With this feature, users can easily add new products, update quantities, and set reorder points. The software also provides real-time visibility of stock levels, enabling users to quickly identify low or out-of-stock items. Moreover, Lightspeed offers useful analytics and reporting tools to help users analyze inventory trends and make informed decisions about their stock.
Ecommerce Platform
Provider Feature Description
The eCommerce platform feature in Lightspeed software empowers businesses to create and manage their online stores efficiently. With this feature, users can easily build customizable online storefronts, list products, manage inventory, and process payments seamlessly. Lightspeed's eCommerce platform offers a range of marketing and promotion tools to help drive sales, including SEO optimization, email marketing, and customer loyalty programs. Additionally, it provides analytics and reporting features to track sales performance and customer behavior, allowing businesses to make data-driven decisions to optimize their online stores.
Customer Management
Provider Feature Description
The customer management feature in Lightspeed software is a comprehensive tool that allows users to efficiently manage their customer relationships. With this feature, users can store, organize, and search for customer information such as contact details, purchase history, and preferences. Additionally, users can create customer profiles, track interactions and communication, and generate customer reports. This feature enables businesses to better understand and serve their customers, resulting in improved customer satisfaction and loyalty.
How These Features Solve Your Problems
Connect with Software Providers: Ask & Upvote!
This Q&A section is your chance to connect directly with software providers and get the answers you need to make informed decisions.
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Browse through existing questions and upvote the ones you find most helpful.
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If you don't see your question addressed, don't hesitate to ask! Submit your question directly to the software provider and get expert insights.
Ask & Discuss:
Voting System:
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Help prioritize the most relevant questions by upvoting those you find valuable.
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Downvoting can help remove irrelevant or duplicate questions.
Open Forum:
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Have a burning question that doesn't fit a specific listing? No problem! Use the "Ask Anything" section at the bottom to pose your questions directly to any software provider.
The more you participate, the richer the conversation becomes!
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
This feature is in development and we hope to share it soon!
Testimonials & Case Studies
This feature is in development and we hope to share it soon!
Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.