
Grubhub
Indulge in food delivery with Grubhub. A wide variety of local restaurants & national chains, delivered straight to your door.
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Top 3 Features
1. Popular food delivery platform connecting users with local restaurants.
2. User-friendly app and website for easy ordering and real-time tracking.
3. Grubhub+ subscription service for free delivery and exclusive perks.


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Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
In today's increasingly digital world, restaurant owners need to adapt and embrace online food delivery platforms to stay competitive and meet the evolving demands of their customers. Grubhub, a leading online food delivery platform, offers a wide range of features designed to help restaurant owners boost their sales, reach new customers, and streamline their delivery operations. In this review, we will explore the key features and benefits of Grubhub from the perspective of restaurant owners, showcasing how it can enhance your restaurant's performance and support your business growth.
Expand Your Customer Base and Boost Sales
Reaching a Broader Audience
Grubhub connects your restaurant with a large network of potential customers, helping you expand your reach and tap into new markets. With its user-friendly app and website, Grubhub makes it easy for customers to discover your restaurant, browse your menu, and place orders, driving increased sales and enabling you to grow your business.
Increased Visibility Through Promotions and Marketing
Grubhub offers various promotional and marketing opportunities, such as featuring your restaurant in search results or offering special deals to attract new customers. By leveraging Grubhub's promotional tools, you can increase your restaurant's visibility, attract more customers, and ultimately boost your sales.
Streamline Your Delivery Operations
Easy Order Management and Integration
Grubhub provides an easy-to-use order management system that integrates seamlessly with your existing point-of-sale (POS) system. With real-time order updates and notifications, Grubhub ensures that your team stays informed and can efficiently manage incoming orders, minimizing the risk of delays or miscommunication.
Access to a Network of Reliable Delivery Drivers
Grubhub offers access to a network of reliable delivery drivers, ensuring that your food reaches your customers quickly and efficiently. By partnering with Grubhub, you can streamline your delivery operations, reduce the burden on your in-house staff, and ensure a consistent, high-quality customer experience.
Gain Valuable Insights to Improve Your Business
In-Depth Analytics and Performance Tracking
Grubhub provides restaurant owners with in-depth analytics and performance tracking tools, enabling you to monitor key metrics such as sales, order volume, and customer feedback. With these insights, you can identify trends, make data-driven decisions, and optimize your restaurant's performance for continued growth and success.
Customer Feedback and Ratings
Grubhub allows customers to provide feedback and ratings on their ordering experience, giving you valuable insights into your customers' preferences and areas where you can improve. By actively monitoring and responding to customer feedback, you can demonstrate your commitment to customer satisfaction and continuously enhance your restaurant's offerings and service.
Conclusion
Grubhub is a powerful online food delivery platform that helps restaurant owners boost their sales, expand their customer base, and streamline their delivery operations. With its user-friendly interface, promotional tools, and valuable insights, Grubhub is an invaluable resource for restaurants looking to grow their business and adapt to the evolving demands of today's consumers. Discover the transformative potential of Grubhub and elevate your restaurant's performance by partnering with this leading online food delivery platform.
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Active Pricing Plans
Basic
Rate starting at 5%
Basic plan includes:
Zero platform or maintenance fees—list on Grubhub for free
Higher delivery fees paid by your diners
Free, custom-branded ordering website
Account Advisor dedicated to your success
Restaurant welcome kit with tools to kick-start your listing
Free professional menu photoshoot
Rate starting at 5%
Plus
Rate starting at 10%
Plus plan includes:
Zero platform or maintenance fees—list on Grubhub for free
Standard delivery fees paid by your diners
Free, custom-branded ordering website
Account Advisor dedicated to your success
Restaurant welcome kit with tools to kick-start your listing
Free professional menu photoshoot
Access to Grubhub+ diners – our most dedicated, high-frequency customers
Rate starting at 10%
Premium
Rate starting at 15%
Premium plan includes:
Zero platform or maintenance fees—list on Grubhub for free
Lower delivery fees paid by your diners
Free, custom-branded ordering website
Account Advisor dedicated to your success
Restaurant welcome kit with tools to kick-start your listing
Free professional menu photoshoot
Access to Grubhub+ diners – our most dedicated, high-frequency customers
Access to Promotion and Loyalty tools to boost your exposure
Ability to respond to ratings and reviews
+5% for a Sponsored Listing
Our elite listing space on the Grubhub app guarantees you the most exposure + orders, putting your restaurant in the spotlight. Here, you’ll be featured in the highly coveted rotating Top 3 spots, giving you an edge over your competitors.
Rate starting at 15%
Main Features
Online Food Ordering
Restaurant Search & Discovery
Menu Browsing
Order Tracking
Delivery & Pickup Options
Customer Reviews & Ratings
Secure Payment Options
Loyalty Programs
Special Offers & Discounts
Restaurant Recommendations
Online Food Ordering
Provider Feature Description
The online food ordering feature in Grubhub simplifies the process of ordering food from restaurants. Users can browse through a wide range of menus, select their desired items, customize them if needed, and place the order directly through the app or website. The feature also includes options for specifying delivery or pickup preferences, making payments securely, and tracking the status of the order in real-time.
Restaurant Search & Discovery
Provider Feature Description
The restaurant search and discovery feature in Grubhub makes it incredibly easy to find and explore a wide range of restaurants in your area. With this feature, you can browse through a curated list of restaurants, filter by cuisine type, and read customer reviews to help you make an informed decision. It also provides detailed restaurant information, including menus, pricing, and delivery options, allowing you to quickly order your desired food with just a few clicks from the comfort of your own home.
Menu Browsing
Provider Feature Description
The menu browsing feature in Grubhub allows users to easily explore and browse through a wide variety of restaurant menus. With a simple user interface, users can navigate through different categories, view detailed item descriptions, and add items to their cart with just a few clicks. This feature also provides filters and sorting options to help users find specific cuisines, dietary preferences, or popular dishes among other customizable search criteria.
Order Tracking
Provider Feature Description
The order tracking feature in Grubhub software allows users to easily track the status of their food orders in real-time. Users can see updates on their order, such as when it is being prepared, picked up by the delivery driver, and when it is on its way for delivery. This feature provides transparency and convenience, ensuring that users always know the progress of their food order.
Delivery & Pickup Options
Provider Feature Description
The delivery and pickup options feature in Grubhub software allows users to conveniently order food for delivery or pickup from their favorite local restaurants. Users can browse through the available restaurants, choose their desired items from the menu, and select either delivery or pickup as their preferred option. With delivery, users can specify their delivery address, track the progress of their order, and receive updates on estimated delivery times. For pickup, users can select a nearby restaurant, choose a time slot for pickup, and easily pick up their order at the designated location.
Customer Reviews & Ratings
Provider Feature Description
The customer reviews and ratings feature in Grubhub software allows customers to leave feedback and rate their experience with restaurants. This feature provides a platform for users to share their opinions, helping others make informed decisions about where to order food. Additionally, it allows restaurants to receive valuable feedback and improve their service based on customer reviews.
Secure Payment Options
Provider Feature Description
The secure payment options feature in Grubhub software ensures that customers can pay for their food orders safely and conveniently. It offers various secure payment methods, such as credit/debit cards, Apple Pay, Google Pay, and PayPal. This feature encrypts customers' payment information and processes transactions securely to protect against fraud and unauthorized access.
Loyalty Programs
Provider Feature Description
The loyalty programs feature in Grubhub software allows restaurants to set up and manage their own loyalty programs. With this feature, restaurants can reward their customers for repeat purchases by offering discounts, free items, or other incentives. Customers can earn points for each order placed through the Grubhub app, which can then be redeemed for rewards. This feature helps restaurants build customer loyalty and encourages customers to continue ordering from them through the Grubhub platform.
Special Offers & Discounts
Provider Feature Description
The special offers and discounts feature in Grubhub software allows restaurants to create and promote limited-time offers, discounts, and deals to attract more customers. It enables restaurants to easily set up various types of promotions, such as percentage off, buy-one-get-one, or free item with purchase. These offers can be targeted to specific customer segments, applied automatically at checkout, and effectively drive sales and customer loyalty.
Restaurant Recommendations
Provider Feature Description
The restaurant recommendations feature in Grubhub is designed to help users discover new dining options. Utilizing user preferences, location, and past order history, Grubhub suggests restaurants that are likely to align with the user's tastes and preferences. This feature takes into account factors such as cuisine type, popularity, and user ratings to provide tailored recommendations for a personalized dining experience.
How These Features Solve Your Problems
Connect with Software Providers: Ask & Upvote!
This Q&A section is your chance to connect directly with software providers and get the answers you need to make informed decisions.
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Browse through existing questions and upvote the ones you find most helpful.
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If you don't see your question addressed, don't hesitate to ask! Submit your question directly to the software provider and get expert insights.
Ask & Discuss:
Voting System:
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Help prioritize the most relevant questions by upvoting those you find valuable.
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Open Forum:
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
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Testimonials & Case Studies
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Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.