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Manage field service with FieldPulse. Job scheduling, customer management, and invoicing for contractors.
Manage field service with FieldPulse. Job scheduling, customer management, and invoicing for contractors.

FieldPulse

Manage field service with FieldPulse. Job scheduling, customer management, and invoicing for contractors.

Disclaimer: This web page may contain affiliate links to partners of L2Business. As such we may receive a commission if you decide to purchase from one of them.

Please note that we've done our best to remain impartial and work to provide the best information for all.

Top 3 Features

1. Field service management software for scheduling, dispatch, and invoicing. 

2. Integrated CRM, time tracking, and team collaboration features. 

3. Mobile app for on-the-go access and real-time updates.

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Software Category

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Software Subcategory

Software Description

The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.

Introduction


Efficient field service management is crucial for businesses looking to optimize their operations, improve customer satisfaction, and increase profitability. FieldPulse, a comprehensive field service management software, offers a wide range of features designed to help businesses streamline their workflows, manage their teams, and deliver exceptional customer service. In this review, we will explore the key features and benefits of FieldPulse, showcasing how it can revolutionize your field service operations and drive business growth.




Scheduling and Dispatching


Intuitive Scheduling and Calendar Management

FieldPulse's user-friendly scheduling interface allows businesses to easily create, modify, and manage appointments and service calls. With its drag-and-drop functionality, users can quickly assign jobs to team members, adjust schedules, and view team availability at a glance, ensuring that resources are efficiently allocated and utilized.


Smart Dispatching and Route Optimization

FieldPulse's smart dispatching feature enables businesses to assign jobs to team members based on their skills, availability, and location, ensuring that the right person is dispatched to the right job. Additionally, the platform's route optimization feature helps field technicians find the most efficient routes to their job sites, reducing travel time and fuel costs.




Job Management and Customer Communication


Comprehensive Job Management

FieldPulse offers a suite of job management tools, allowing businesses to track job progress, create estimates and invoices, and manage job-related documents in one central location. This streamlined approach helps ensure that jobs are completed on time and on budget, enhancing overall operational efficiency.


Seamless Customer Communication

To facilitate effective communication between field technicians and customers, FieldPulse offers built-in messaging and notification features. These tools enable businesses to keep customers informed of job updates, appointment confirmations, and technician arrival times, ensuring a positive customer experience and fostering long-lasting relationships.




Team Management and Time Tracking


Employee and Contractor Management

FieldPulse's team management features enable businesses to effectively manage their employees and contractors, with tools for tracking skills, certifications, and availability. This centralized approach to team management helps ensure that the right resources are allocated to the right jobs, optimizing productivity and customer satisfaction.


Time Tracking and GPS Monitoring

FieldPulse's time tracking and GPS monitoring features provide businesses with real-time visibility into their team's activities and location, helping ensure accountability and efficient time management. By monitoring working hours and job site arrival and departure times, businesses can accurately track labor costs and identify areas for improvement.




Conclusion


FieldPulse offers a comprehensive and user-friendly field service management solution that enables businesses to streamline their operations, manage their teams, and deliver exceptional customer service. With its intuitive scheduling and dispatching features, robust job management tools, and advanced team management capabilities, FieldPulse is an invaluable tool for businesses seeking to optimize their field service operations and drive business growth. Discover the transformative potential of FieldPulse and elevate your field service management processes by implementing this all-in-one solution within your organization.




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Active Pricing Plans

Simple Pricing at $99/month per user

Includes:

  • Innovative Features

  • QuickBooks Integration

  • 1-on-1 with Specialist

  • Award-Winning Support

  • Data Migration for Premium

  • Topnotch Training

Supercharge your experience with valuable add-ons

FieldPulse grows with your business, allowing you to add valuable add-ons as your business’ needs expands with add-ons and dozens of integrations and partnerships.


Add-ons:

  • Pricebook

  • Engage

  • PDF Form Filler

  • Dynamic Proposals

  • Fleet Tracking


Pricing for the first user and full platform is $99 per month for each user.

$99/month per user

Main Features

Job Scheduling

Dispatching

Time Tracking

Invoicing

Estimates & Quotes

Customer Management

Team Collaboration

Gps Tracking

Document Management

Reporting & Analytics

Job Scheduling

Provider Feature Description

The job scheduling feature in FieldPulse software is designed to streamline the process of managing and scheduling jobs. It allows users to easily create, assign, and track job schedules for their team members. With this feature, users can view and manage their team's schedule, assign jobs to specific team members, and set reminders and notifications for upcoming jobs. Additionally, users can track the status of each job, ensuring efficient coordination and communication within the team.

Dispatching

Provider Feature Description

The dispatching feature in FieldPulse allows businesses to efficiently manage and assign work orders or service jobs to their field technicians. With this feature, the software enables businesses to easily create, schedule, and assign jobs to specific technicians based on availability and proximity. It also provides real-time updates on job status, allowing dispatchers to track progress and make adjustments as needed. Ultimately, the dispatching feature in FieldPulse streamlines the process of allocating and monitoring fieldwork, maximizing productivity and customer satisfaction.

Time Tracking

Provider Feature Description

The time tracking feature in FieldPulse software is designed to help users accurately track and document their time spent on various tasks and projects. It allows users to create and assign time entries to specific jobs or projects, making it easy to keep track of billable hours and productivity. Users can also generate detailed time reports and invoices based on the tracked time, providing transparency and accuracy for client billing.

Invoicing

Provider Feature Description

The invoicing feature in FieldPulse software streamlines the process of generating and managing invoices. Users can easily create professional-looking invoices, add detailed line items, apply discounts if needed, and set payment terms. Additionally, the software allows users to customize invoice templates with their logo and company information. Once invoices are generated, users can send them directly to clients via email or print them for physical delivery. FieldPulse also tracks payment status, making it easy to keep track of overdue invoices and overall accounts receivable.

Estimates & Quotes

Provider Feature Description

The estimates and quotes feature in FieldPulse software helps users generate accurate and professional estimates and quotes. Users can easily create detailed estimates or quotes using customizable templates, and add line items for products, services, and labor costs. This feature also allows users to include important information like terms and conditions, payment terms, and expiration dates. Once the estimate or quote is ready, it can be sent to the customer for review and approval, helping users streamline their sales process.

Customer Management

Provider Feature Description

The customer management feature in FieldPulse software helps users efficiently track and manage their customer information. Users can store and organize customer details such as contact information, communication history, and job history. Additionally, users can schedule and assign jobs to specific customers, track customer invoices and payments, and maintain a comprehensive customer database. This feature aims to streamline customer interactions, improve customer service, and enhance overall business efficiency.

Team Collaboration

Provider Feature Description

FieldPulse's team collaboration feature facilitates efficient collaboration and communication among team members. With this feature, team members can easily share information, assign tasks, and update the status of tasks in real-time. It enables centralized communication through a shared platform, allowing team members to easily access important project details, view progress updates, and reduce the need for lengthy email chains or constant meetings.

Gps Tracking

Provider Feature Description

FieldPulse's GPS tracking feature allows businesses to track the location of their field technicians in real-time. This feature uses GPS technology to provide accurate and up-to-date information about the whereabouts of the technicians. It helps businesses optimize their operations by ensuring that the right technician is assigned to the nearest job site, increasing efficiency and reducing travel time. FieldPulse's GPS tracking feature also enables businesses to monitor the progress of jobs, estimate arrival times, and provide customers with accurate updates.

Document Management

Provider Feature Description

The document management feature in FieldPulse simplifies and streamlines document organization for users. It allows users to securely store and manage all their important documents in one centralized location. Users can easily upload, classify, and access documents such as contracts, invoices, and permits. This feature also includes the ability to search for specific documents quickly, add notes or comments to files, and share documents with team members or clients as needed. Overall, it improves organization and accessibility of documents for enhanced productivity.

Reporting & Analytics

Provider Feature Description

FieldPulse's reporting and analytics feature provides valuable insights into the performance of your business. With this feature, users can generate reports and analyze data related to various aspects, such as sales, revenue, labor costs, and more. The software offers pre-built report templates, making it easy to analyze key metrics. Additionally, users can customize reports to fit their specific needs, allowing them to track and measure performance indicators that are most important to their business. The reporting and analytics feature in FieldPulse aids in making informed business decisions and identifying areas for improvement.

How These Features Solve Your Problems

Connect with Software Providers: Ask & Upvote!

This Q&A section is your chance to connect directly with software providers and get the answers you need to make informed decisions.

  • Browse through existing questions and upvote the ones you find most helpful.

  • If you don't see your question addressed, don't hesitate to ask! Submit your question directly to the software provider and get expert insights.

Ask & Discuss:

Voting System:

  • Help prioritize the most relevant questions by upvoting those you find valuable.

  • Downvoting can help remove irrelevant or duplicate questions.

Open Forum:

  • Have a burning question that doesn't fit a specific listing? No problem! Use the "Ask Anything" section at the bottom to pose your questions directly to any software provider.

The more you participate, the richer the conversation becomes!

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Company Information

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Software Social Media Profiles

Customer Ratings

Usability

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Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.

Functionality
and Features

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Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.

Performance
and Reliability

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Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.

Customer Support
and Service

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Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.

Value for Money

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Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.

Customer Reviews

Software Security Features

Software Integrations

Seamless Connections: Unleash the Power of Integrations

Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.

 

Here, you can find a comprehensive list of software that integrates with this software, allowing you to:

  • Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.

  • Boost productivity: Automate tasks and save valuable time by letting your software work together.

  • Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.

Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.


Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.

Customer Support & Implementation

Software Deployment

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Deployment options:

  • On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.

  • Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.

  • SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.

  • Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.

Device Compatibility

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Device Compatability:

  • Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.

  • Mobile: This means that the software is compatible with mobile devices running iOS or Android.

  • Tablet: This means that the software is compatible with tablet devices running iOS or Android.

  • Web: This means that the software can be accessed through a web browser.

Customer Support Options

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Self-service support

  • Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.

  • Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.

  • Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.

Reactive support

  • Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.

  • Phone Support: Customers can call a toll-free number to speak directly with a support representative.

  • Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.

Proactive support

  • In-app Help: Contextual help and support options embedded directly within the software application.

  • Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.

  • Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.

Escalated support

  • Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.

  • On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.

  • SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.

Manuals & Resources

Awards & Achievements

This feature is in development and we hope to share it soon!

Testimonials & Case Studies

This feature is in development and we hope to share it soon!

Blog Integration

The provider has not yet listed their blog for integration with the L2Business Platform.

Getting Started Reminder Series!

The "Getting Started Reminder Series" is a 12 week program where we will take your first steps with you as needed to get your business started. This program reviews the critical business departments and gives you the prompts required to fully flesh out your plans.

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