
Extensiv Order Management (formerly Skubana)
Automate eCommerce operations with Extensiv Order Management. Multichannel inventory, order management, and analytics for online retailers.
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Top 3 Features
1. E-commerce operations platform for inventory, order, and warehouse management.
2. Multichannel sales, purchase orders, and analytics features.
3. Integration with popular marketplaces, shopping carts, and shipping carriers.


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Software Description
The software description may have been generated by L2Business during the initial deployment of our directory and may not reflect the provider’s input. L2Business is transitioning to provider-written descriptions; however, we make no representations or warranties regarding the accuracy, completeness, or reliability of this description.
Introduction
Extensiv Order Management, previously known as Skubana, stands as a powerhouse in the e-commerce sector, providing a comprehensive Order Management System (OMS). This multifaceted platform is essential for entrepreneurs seeking to streamline their e-commerce business. It excels in offering visibility and control across multiple sales channels and diverse aspects of business operations, making it an indispensable tool for modern e-commerce ventures.
Mastering E-commerce Operations
Multi-Channel Management
The backbone of Extensiv Order Management lies in its ability to efficiently handle multiple sales channels. This feature is a boon for entrepreneurs who operate across various platforms, as it simplifies managing diverse e-commerce operations. It integrates different sales channels into a single, manageable entity, providing a seamless experience in monitoring and managing sales activities across various platforms.
Automation and Insights
Automation stands at the forefront of this platform, significantly reducing the manual workload by automating routine tasks. Coupled with insightful analytics, it aids entrepreneurs in streamlining their operations and making informed decisions. This dual capability not only saves time but also provides strategic insights into business performance, leading to more effective decision-making processes.
Elevating Business Efficiency
Inventory Control
Inventory management is a critical aspect, and Extensiv excels by ensuring optimal stock levels. This feature supports entrepreneurs in exploring new sales avenues and evolving fulfillment strategies without the risk of stockouts. It’s a strategic tool for maintaining inventory efficiency and meeting customer demands promptly.
Integration Capabilities
With over 100+ integrations, including major shopping carts and marketplaces like Amazon and Etsy, Extensiv Order Management becomes a central hub for all e-commerce activities. This vast array of integration options allows for a more cohesive and streamlined operation, essential for businesses operating on multiple platforms.
Supplementary Features: Enhancing User Experience
Bundling and Kitting
This feature enables entrepreneurs to create compelling product bundles while maintaining control over individual stock-keeping units (SKUs). It’s an innovative way to offer value to customers and differentiate product offerings in a competitive market.
Order Routing
Efficient order handling is crucial, and Extensiv’s sophisticated order routing rules, including capabilities like order splitting and routing to the nearest warehouse, optimize logistics. This functionality ensures faster delivery times and improved customer satisfaction.
Conclusion
Extensiv Order Management emerges as a highly robust and versatile solution, tailor-made for e-commerce businesses seeking an integrated, multi-channel management system. Its strengths lie in streamlining operations, offering comprehensive control and insights, and enhancing sales and inventory management. While it brings a rich array of features, entrepreneurs must weigh the potential complexity and additional costs of integrations. Overall, Extensiv Order Management stands as a strategic investment for e-commerce entrepreneurs aiming to elevate their business operations and drive growth in a dynamic digital marketplace.
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Main Features
Inventory Management
Order Management
Multi-Channel Selling
Analytics & Reporting
Purchasing & Supplier Management
Warehouse Management
Shipping & Fulfillment
Automated Workflows & Rules
Integration With Other Software
Inventory Management
Provider Feature Description
The Inventory management feature in Skubana simplifies the process of tracking and managing inventory for e-commerce businesses. With this feature, users can easily monitor stock levels, set reorder points, and receive automated alerts when inventory is running low. Skubana's Inventory management feature also offers advanced functionalities such as batch tracking, multi-location inventory management, and real-time synchronization across various sales channels. This feature helps businesses streamline their operations, minimize stockouts, and optimize inventory levels for improved efficiency.
Order Management
Provider Feature Description
Skubana's order management feature streamlines and simplifies the entire order process. It allows users to centrally track, manage, and fulfill orders from multiple sales channels. With Skubana, users can automate various aspects of order management, such as order importing, inventory allocation, and order routing, to ensure timely and accurate fulfillment. The software also provides real-time inventory visibility, order status updates, and easy order editing and cancellation capabilities. Overall, Skubana's order management feature helps optimize order processing efficiency and improves customer satisfaction.
Multi-Channel Selling
Provider Feature Description
The multi-channel selling feature in Skubana software enables users to sell their products across various online sales channels such as Amazon, eBay, Walmart, Shopify, and more. With this feature, users can easily manage inventory, orders, and fulfillment across multiple channels in one centralized platform. It allows for seamless synchronization of inventory levels and order management, reducing the risk of overselling and improving overall operational efficiency for multi-channel sellers.
Analytics & Reporting
Provider Feature Description
The analytics and reporting feature in Skubana software provides valuable insights into your business's performance. It offers comprehensive data analysis and reporting capabilities, allowing you to track key metrics such as sales, inventory levels, and profitability. With customizable dashboards and visualizations, you can quickly assess your business's health and identify trends or areas for improvement. The feature also enables users to generate detailed reports and export them for further analysis or sharing with stakeholders.
Purchasing & Supplier Management
Provider Feature Description
The purchasing and supplier management feature in Skubana streamlines the procurement process for businesses. It allows users to manage their suppliers efficiently by maintaining a centralized supplier database, tracking supplier performance, and handling purchase orders. Users can easily create and send purchase orders, track order statuses, and manage inventory levels. This feature helps businesses ensure timely procurement, maintain optimal inventory levels, and build strong relationships with suppliers.
Warehouse Management
Provider Feature Description
Skubana's warehouse management feature is a powerful tool for streamlining inventory operations. It allows users to effectively manage their warehouses by providing real-time visibility into stock levels, location tracking, and fulfillment processes. With Skubana's warehouse management, users can easily track and manage inventory across multiple warehouses, automate order routing, optimize picking and packing processes, and gain insights into inventory performance through various reports and analytics.
Shipping & Fulfillment
Provider Feature Description
The shipping and fulfillment feature in Skubana software streamlines the process of managing and dispatching orders. With this feature, users can easily track inventory levels, generate shipping labels, and manage fulfillment across multiple channels and warehouses. Skubana integrates with popular shipping carriers, enabling users to compare rates and choose the most cost-effective shipping option. Automated rules and alerts help optimize the fulfillment process, ensuring orders are shipped efficiently and customers receive their packages on time.
Automated Workflows & Rules
Provider Feature Description
The automated workflows and rules feature in Skubana software empowers users to streamline their operational processes and save time. With this feature, you can create customized rules and workflows that automate repetitive tasks and actions. For example, you can set up rules to automatically allocate inventory, adjust pricing, or generate purchase orders based on specific criteria. This feature helps reduce manual effort and increases efficiency in your ecommerce operations.
Integration With Other Software
Provider Feature Description
The integration feature in Skubana software allows users to seamlessly connect with other software solutions that they use in their business. With this feature, users can sync data and automate processes between Skubana and other platforms such as marketplaces, shopping carts, shipping providers, and accounting software. This integration capability helps users streamline their operations and avoid manual data entry, enabling them to save time and improve efficiency.
How These Features Solve Your Problems
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Customer Ratings
Usability
Usability assesses how user-friendly and intuitive the software is. It includes factors like ease of navigation, interface design, and overall user experience. A high rating in this category indicates that users find the software easy to learn and use.
Functionality
and Features
Functionality and Features evaluates the effectiveness of the software's features and its ability to perform its intended functions. It considers the richness of features, their relevance to the users' needs, and how well they integrate to provide a solution.
Performance
and Reliability
Performance and Reliability focuses on the software's speed, responsiveness, and stability. High ratings here would mean the software operates smoothly, with minimal bugs or crashes, and delivers consistent performance.
Customer Support
and Service
Customer Support and Service rates the quality of the customer support provided by the software company. It includes aspects like the responsiveness of customer service, the availability of resources (like tutorials and FAQs), and the overall satisfaction with the support received.
Value for Money
Value for Money assesses whether the software provides good value for its cost. It considers the software's pricing in relation to its features, performance, and the benefits it offers to the user. A high rating here indicates that users feel the software is priced fairly for the value it provides.
Customer Reviews
Software Security Features
Software Integrations
Seamless Connections: Unleash the Power of Integrations
Do you love your current software, but wish it could talk to the others in your tech stack? We hear you! That's where integrations come in.
Here, you can find a comprehensive list of software that integrates with this software, allowing you to:
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Streamline workflows: Effortlessly transfer data between applications, eliminating manual entry and errors.
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Boost productivity: Automate tasks and save valuable time by letting your software work together.
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Gain deeper insights: Combine data from different sources for a unified view of your operations and customers.
Find Your Perfect Match:
Simply browse the software listings below. Each listing will indicate if it integrates with our solution, making it easy to build a powerful, connected ecosystem for your business needs.
Not listed here? No problem! We're constantly expanding our integration network. Feel free to reach out to us to discuss potential integrations with your favorite software.
Customer Support & Implementation
Software Deployment
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Deployment options:
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On-premises: This means that the software is installed on the customer's own hardware and software. This option can be more secure and give the customer more control over the software, but it can also be more expensive and time-consuming to maintain.
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Cloud-based: This means that the software is hosted on a third-party server. This option can be more scalable and cost-effective than on-premises deployment, but it can also be less secure and give the customer less control over the software.
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SaaS (Software as a Service): This is a type of cloud-based deployment where the customer accesses the software over the internet. SaaS is a good option for businesses that need a quick and easy way to deploy software, but it can also be more expensive than other deployment options.
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Web-based: This means that the software is accessed through a web browser. Web-based software is typically easy to use and deploy, but it may not have the same features as other types of software.
Device Compatibility
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Device Compatability:
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Desktop: This means that the software is compatible with desktop computers running Windows, macOS, or Linux.
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Mobile: This means that the software is compatible with mobile devices running iOS or Android.
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Tablet: This means that the software is compatible with tablet devices running iOS or Android.
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Web: This means that the software can be accessed through a web browser.
Customer Support Options
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Self-service support
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Knowledge Base: A comprehensive collection of articles, FAQs, and troubleshooting guides that customers can access to resolve issues on their own.
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Online Forums: A platform for customers to discuss issues, share solutions, and connect with other users.
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Tutorials and Videos: Step-by-step guides and visual demonstrations that help customers learn how to use the software.
Reactive support
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Email Support: Customers can send email inquiries to the support team, who will typically respond within 24 hours.
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Phone Support: Customers can call a toll-free number to speak directly with a support representative.
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Live Chat: Customers can chat with a support representative in real time through a web-based chat interface.
Proactive support
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In-app Help: Contextual help and support options embedded directly within the software application.
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Predictive Support: AI-powered systems that anticipate potential issues and proactively offer solutions to customers.
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Account Management: Dedicated support representatives assigned to specific customers to provide personalized assistance.
Escalated support
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Ticket Escalation: For complex or unresolved issues, customer support tickets can be escalated to higher levels of expertise.
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On-site Support: For critical issues, technical support personnel can be dispatched to the customer's location to provide in-person assistance.
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SLAs (Service Level Agreements): Customers can pay for premium support services with guaranteed response times and resolution times.
Manuals & Resources
Awards & Achievements
This feature is in development and we hope to share it soon!
Testimonials & Case Studies
This feature is in development and we hope to share it soon!
Blog Integration
The provider has not yet listed their blog for integration with the L2Business Platform.